As fractional Chief of Staff and membership consultant to the CEO at the Chartered Institute of Ergonomics & Human Factors (CIEHF), Di worked across the senior leadership team during a period of significant organisational evolution. The role sat at the...
Blog category
Chief of StaffWhat does a Chief of Staff do?
I often get asked what a Chief of Staff really does. It's a good question since the title means different things in different organisations and there's a lot of talk about it right now. So here’s how I tend to explain it. A Chief of Staff helps the person in charge...
From first-time CEO to established leader
Di first began working with Ann Paul when she stepped into her first Chief Executive role at a national healthcare charity, Doctors in Distress. While she brought strong capability and commitment to the role, the transition into executive leadership brought the same...
Supporting the growth of HewardMills
Di has worked with HewardMills in a long-term fractional strategic advisory role since the organisation’s early stages, supporting the leadership team as the business evolved from start-up through to an internationally recognised data protection...
Why use a Chief of Staff?
One of the patterns I see is that leadership teams aren’t short on ideas; they’re short on protected capacity to follow them through. Strategies are agreed. Priorities are clear. The intent is there but progress slows under the weight of governance, member needs,...
How fractional support adds value
As we enter Q4 2025, we’re all looking ahead to 2026. And membership organisations in particular are facing a perfect storm: members now expect a level of personalisation similar to what they experience with platforms like Netflix, while AI is transforming engagement...
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